Privacy Policy

This Privacy Policy describes how FlossBite LLC ("we", "us", "our") operating Investor Sam collects, uses, and protects your information when you use investorsam.com ("Service").

1. Information We Collect

a) Information you provide:

• Account registration: email address, display name, password (stored as a secure hash — we never store your plaintext password)
• Support communications: name, email, and message content when you contact us

b) Payment information:

Payments are processed by Stripe, Inc. We do not collect, store, or process your credit card numbers, bank account details, or other sensitive payment information. Stripe stores a tokenized card fingerprint for fraud prevention purposes only. See Stripe's Privacy Policy at stripe.com/privacy.

c) Automatically collected information:

• Log data: IP address, browser type, pages visited, timestamps, referring URLs
• Device information: operating system, browser version, screen resolution
• Cookies: session cookies for authentication; no third-party tracking cookies

2. How We Use Your Information

We use your information to: (a) provide, maintain, and improve the Service; (b) process subscription payments and manage your account; (c) send transactional emails via Resend.com; (d) detect and prevent fraud and unauthorized access; (e) comply with legal obligations; (f) respond to support requests.

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

• Stripe, Inc. (stripe.com) — payment processing and subscription management
• Resend.com — transactional email delivery
• Cloudflare, Inc. (cloudflare.com) — content delivery, DDoS protection, DNS
• Hetzner Online GmbH (hetzner.com) — server hosting (EU-based data center)
• Google (Gemini API) — AI-powered analysis generation; financial data submitted is not used to train Google's models under our API agreement
• Google AdSense — advertising; Google may use cookies to show relevant ads
• Google Analytics — anonymized usage analytics

4. Data Security

• HTTPS/TLS encryption for all data in transit
• bcrypt password hashing
• JWT-based authentication with short-lived access tokens
• Database access controls with principle of least privilege
• Regular security monitoring

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take all reasonable precautions.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from any marketing emails at any time

To exercise these rights, contact us at: [email protected]

7. Cookies

We use only essential session cookies required for authentication. We do not use third-party advertising tracking cookies. Google AdSense may set cookies to serve relevant advertisements — you can opt out via Google Ad Settings.

8. Children's Privacy

Investor Sam is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

FlossBite LLC
Email: [email protected]
Website: investorsam.com/contact

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